Privacy Policy
Effective Date: 1 April 2025
WaterMarc Technologies Pvt. Ltd. (“WaterMarc.ai,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.
1. Information We Collect
We may collect the following types of data:
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Personal Information: Name, email address, phone number, company details (when you contact us or use our services).
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Technical Information: IP address, browser type, device details, and site usage patterns (via cookies and analytics).
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Transactional Data: Payment details, invoices, and billing information for services rendered.
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Project/Service Data: Files, documents, or inputs necessary for our AI, tech, and consulting services.
2. How We Use Your Data
We use collected data to:
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Deliver and manage our services (AI, cloud, branding, consulting).
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Improve our website, tools, and client experience.
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Send service updates, proposals, and newsletters (you may opt-out anytime).
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Comply with legal obligations and resolve disputes.
3. Data Security
We implement robust technical, administrative, and physical security measures to protect your data against unauthorised access, alteration, or disclosure.
4. Cookies & Tracking
We use cookies and analytics tools (e.g., Google Analytics) to enhance site performance and user experience. You can manage cookie preferences via your browser settings.
5. Third-Party Sharing
We do not sell your personal information. However, we may share limited data with:
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Trusted third-party vendors (e.g., cloud providers like AWS, Google Cloud) essential to our service delivery.
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Legal authorities when required by law.
6. International Data Transfers
As we serve clients globally, your data may be transferred outside your country of residence. We ensure appropriate safeguards are in place.
7. Your Rights
You have the right to:
• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Request data portability. To exercise these rights, contact us at privacy@watermarc.ai.
8. Children’s Privacy
Our services are intended for business use and are not directed at children under 13. We do not knowingly collect data from minors.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date.